Support and Frequently Asked Questions
On the log in page, please click the “Forgot password?” link. For security reasons, the email tied to your account will receive a password reset link. If you do not receive this email within a few minutes, please check your junk/spam email. If you still don’t see the email, please contact us below.
When you authorize our app, we make requests through the Amazon’s Selling Partner API on your behalf. These requests must be validated and approved by Amazon. Requests may require your Seller Central account to have a “healthy” status.
We use Amazon’s Selling Partner API to communicate with Amazon. You might have to authorize our application more than once if you are selling in multiple regions of the world or if you have multiple Seller Central accounts.
In your ASIN list, select “ADD ASIN(S)” and upload a spreadsheet. The spreadsheet should have a column entitled “ASIN” and a valid Amazon Amazon Standard Identification Number in each row.